RisenRisen is operated by Majesty International, a U.S. 501(c)(3) nonprofit. We collect only what we need to provide our services, we never sell personal information, and we don't share mobile numbers or text message consent with anyone for marketing. Customer information you add to FiveStar is used only to send your review requests.
1. Who we are
Risen is operated by Majesty International, a U.S. 501(c)(3) nonprofit registered in Fishers, Indiana ("Risen," "we," "us"). This policy covers risendesign.app, the client portal, and our services: websites, business email, FiveStar review requests and RisenWrite blog posts. Questions? Email hello@risendesign.app.
2. Information we collect
From visitors to risendesign.app
- Contact form: your name, email, business name, phone (optional) and message.
- Bot protection: Cloudflare Turnstile checks that form submissions come from people. It processes technical signals such as your IP address and browser details.
- Technical data: like any website, our hosting provider processes IP addresses and request logs for security and reliability. We don't use advertising or tracking cookies.
From clients
- Account details: names, email addresses and phone numbers of you and your team, plus sign-in records.
- Billing details: handled by Stripe. We don't see or store your full card number.
- Content you give us for your website, email or blog.
About your customers (FiveStar)
When you use FiveStar, you add your customers' names, email addresses and, on plans with texting, mobile numbers, plus job details you choose to record. We process this information on your behalf and only to send your review requests, track whether a review was left, and show you results. We don't use your customers' information for our own marketing, and we never sell it.
Risen Ads
When you use Risen Ads, we store your brand details, the products and offers you choose, and the copy we create for you. If your online store connects, it shares product names, categories, photos and links (never prices or customer data). Purchases of credit packs are processed by Stripe.
3. How we use information
- To provide, maintain and support our services.
- To reply to inquiries and send service messages, such as sign-in links, receipts and important notices.
- To bill for monthly services.
- To keep our systems secure and prevent abuse.
- To meet legal obligations, such as donation acknowledgments and tax records.
4. Text messages
When FiveStar sends text messages for a client, it sends them only to customers who have given consent to be contacted by text. Message frequency varies; message and data rates may apply. Recipients can reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages for us.
5. How we share information
We don't sell or rent personal information. We share it only with service providers that help us run our services, under agreements that limit how they use it:
- Cloudflare: website and application hosting, databases, email sending and bot protection.
- Stripe: payment processing.
- Google Workspace: our own email.
- Our email hosting provider: for clients who use our business email service.
- A text message provider: to deliver FiveStar text messages.
- AI service providers: to help research and draft RisenWrite blog posts and Risen Ads copy. We send topics, public sources, and the product and offer details you choose, not your customers' personal information.
We may also disclose information if required by law, to protect the rights and safety of others, or as part of a transfer of the Risen program to another organization. If that happens, we'll require the new operator to honor this policy.
6. How long we keep information
We keep information while your services are active and as long as needed for the purposes above. When you end a service, we delete or anonymize the related data within 90 days, except where we must keep records longer (for example, billing and donation records). Contact form messages are kept as long as needed to follow up.
7. Security
We use encryption in transit (HTTPS), email-based sign-in links and codes instead of passwords for the client portal, limited access for our team, and reputable infrastructure providers. No system is perfectly secure, but we'll notify affected clients promptly if we learn of a breach affecting their information.
8. Your choices and rights
- Ask to see, correct, export or delete your information by emailing hello@risendesign.app.
- If you're a customer of one of our clients and received a review request, you can opt out from the link in the email or by replying STOP to a text. You can also ask the business, or us, to delete your information.
- Residents of some states have additional rights under state privacy laws. We'll honor those requests as the law requires.
9. Children
Our services are for businesses and organizations and aren't directed to children under 13. We don't knowingly collect their personal information.
10. Changes to this policy
We'll post any updates here with a new effective date, and notify active clients of material changes by email.
11. Contact
Majesty International (operating Risen) · Fishers, Indiana · hello@risendesign.app